People Skills Facilitating Public Works

North Durham + Acadia Street Water Line Replacement
McAdams was contracted with the City of Durham to provide design services associated with water main replacement at Acadia Street (approximately 2,100 linear feet) and an extension of water main for the North Durham Water Reclamation Facility (approximately 1,200 linear feet). The purpose of the project was to provide new water mains in areas where the City was experiencing issues related to repeated leaks, breaks and maintenance access. McAdams completed surveying and SUE field activities, design and a cost opinion. In early 2016, construction documents were finalized for bidding following all permit approvals. Communication with homeowners on Acadia Street were a key element of this project. McAdams performed the following public outreach tasks to keep nearby residents informed and to minimize nuisances:
- 30-day survey notification letters
- Seven-day notification door hangers for SUE and other noisy activities
- Letters for field personnel to provide to residents asking questions during field activities
creating experiences through experience
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